Diaplous Group has established itself as the provider of choice for some of the largest oil majors and charterers, winning the most prestigious contracts at highly competitive bids across the industry, and delivering unequivocal success in the most rigorous “due diligence” processes. This is partly the result of being fully compliant with top international standards and approved for our practices and procedures by leading certification bodies.
Diaplous array of ISO accreditations, audited biannually by LRQA, aim in maintaining our high service levels towards our clients’ needs while keeping a benchmark across all our operations.
ISO 28000 security management system was created to reduce risk of terrorism, piracy and fraud for organisations who operate in many supply chains. Diaplous was the first Greek Company certified with ISO 28007 in 2013 allowing us to maintain control over implications of using PCASP and dealing with any legal issues, safety concerns for seafarers and varying national regulations.
ISO 9001:2015 specifies requirements for a quality management system when an organization:
Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
Occupational Health and Safety Management Certification is an international standard which provides a framework to identify, control and decrease the risks associated with health and safety within the workplace. Implementing the standard will send a clear signal to your stakeholders that you view employee’s health and safety as a priority within your organization.
ISO 14001:2015 specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance. ISO 14001:2015 is intended for use by an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.
ISO/IEC 27001:2013 specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization.
ISO 37001:2016 specifies requirements and provides guidance for establishing, implementing, maintaining, reviewing and improving an anti-bribery management system.
GUARD TRAINING AND REQUIREMENTS
Diaplous prioritizes in deploying its own trained-in-house and fully vetted guards and firearms where possible. Diaplous guards are trained at our training centers in Greece and Sri Lanka, ensuring they have received proper Induction training specifically developed to deliver Maritime Security Standard ISO 28007, delivered by Diaplous certified Instructors.
Diaplous has been accredited by Internationally Certified Center, Highfield Awarding Body for Compliance, to carry out Firearms Competency Training for our guards. Diaplous has certified instructors who are in place to deliver FCC. Diaplous has been accredited by Internationally Certified Center, Highfield Awarding Body for Compliance, to carry out Senior Team Leader training, an advanced course specifically designed for Maritime Security purposes. Diaplous has certified instructors who are in place to deliver STL Training. When needs or requirements call for different course of action, we make sure we deploy specific teams trained to meet those requirements.
• Over 21 years old
• Operational knowledge of English
• Fulfilled their military service-honourable discharge
• Seaman’s book
• Drugs & Alcohol tests (biannual renewal)
• Mental Certificate (annual renewal)
• Yellow Fever Vaccination
• Clean criminal record (biannual renewal)
• Our experienced guards have more than 20 years in the military and special forces
• Have achieved high ranks in the military and held positions with important duties
• Have participated in NATO peacekeeping operations in areas like Afghanistan and Kosovo
• Have received extensive training and acted as trainers
• Have participated in multiple operations of vessels chartered by Oil majors
• Have First Person on Scene training
• Have Maritime security operator training from City & Guilds Accreditation Body
• Have Maritime Firearms Competency Course training from Highfield International or other Accredited Body
• On average, have spent 300+ days onboard
• Have more than 20 years in the Indian Military & the Border Security Force
• Have more than 10 years in the Sri Lanka Army & Navy
• Participated in peacekeeping missions in Southeast Asia
• On average, have spent 300+ onboard
• Organizational skills
• Communication Skills
• Problem-solving skills
• Managerial skills
• Assignment of responsibilities and authorities
• Military Background
• Firearms, Team Leader’s, Medical training
• At least 5 transits as team member with 3 years military background or 15 transits as team member in any other case
• Good knowledge of English language
• Familiar with STCW/ISPS code/BMP5
SECURITY ESCORT VESSELS
In some parts of West Africa, most particularly Nigeria, it is only possible to use Local Naval Armed Guards to provide armed security from Nigerian-navy-approved Security Escort Vessels (SEVs).
Diaplous Management decided to purchase SEVs intended to patrol all client’s vessels while transiting the infested water through West Africa region. In that way, Diaplous maintains better control over the SEV ensuring availability and compliance with our Client’s requirements, through Diaplous Ship Management Nigeria.
This approach ensures effective command and control of each operation, ensuring the smoothest possible delivery of our SEV service.
FIREARMS AND EQUIPMENT
Our Diaplous guards use only semi-automatic rifles compatible with the Maritime Security Industry. All ammunition is of Full Metal Jacket type. All our firearms are licensed by Governmental Issuing Authorities either from UK, or Serbia, Djibouti and Malta. We hold approvals from all countries we operate permitting us the legal movement of firearms.
All teams which are deployed on the field, are assigned with our Company’s owned firearms and equipment, following latest Best Management Practices and always abiding by Company’s Rules of Use of Force.
In addition to relevant weapons, every armed team of Diaplous is always equipped with:
- Full body armor with ceramic plates
Additionally, upon client’s request the team can be supplied with:
- Night vision goggles
- VHF radios
- SAT telephone
- Medical kit
WE WORK HARD TO MAINTAIN STRONG RELATIONSHIPS WITH A LARGE NUMBER OF FLAG STATES
Primarily to support our global client base by making sure we know how to meet each flag’s requirements, but also to support the flag states themselves by providing advice as those requirements evolve.
We maintain a matrix of compliance requirements for each flag state on the use of armed security teams. The flag states we currently work with are:
Panama, Cyprus, Greece, Liberia, Bahamas, Vanuatu, Luxembourg, Marshall Islands, Malta, Hong Kong, Norway, Singapore, St Vincent and Grenadines, Spain, Isle of Man, China, India, Philippines, Gibraltar, Antigua and Barbuda, Belize, Bermuda, Cayman Islands, Curacao, Libya, Malaysia, Portugal, Switzerland, Barbados, United Arab Emirates and Vietnam.
LEGAL AND INSURANCE
DIAPLOUS IS STRONGLY COMMITTED IN ACHIEVING AN EXCELLENT INSURANCE PERFORMANCE
Diaplous Insurance policies are placed with A rated underwriters at LLOYDS, maintaining continuity and long lasting relationship since the establishment of the company.
The cover afforded by these policies is, at the order of Diaplous, more extensive than the minimum Guardcon requirements. Diaplous policies are approved by all P&I clubs belonging to the International group of P&I associations.
HEALTH, SAFETY & ENVIRONMENTAL
DIAPLOUS IS COMMITTED TO PROTECT HEALTH, SAFETY AND WELFARE OF THE EMPLOYEES, OTHER INTERESTED PARTIES AND THE ENVIRONMENT.
It is the Company’s Policy to continuously promote a Safe & Healthy operating environment. Top Management continually demonstrates its commitment for the implementation of the Health & Safety policy, by establishing procedures for implementation and continual improvement of the Company’s policies and also by communicating them to all personnel.
Company is committed to a Safe & Healthy working environment for all employees. Safety is not something that is separate from our business; it’s very important to everything we do. We will not and cannot compromise on it. We believe every incident is preventable and this policy is designed to support the achievement of our goal of minimum incidents.