COMPLIANCE

DIAPLOUS FULLY COMPLIES WITH TOP INTERNATIONAL STANDARDS AND LEADING CERTIFICATION BODIES

Diaplous Group has established itself as the provider of choice for some of the largest oil majors and charterers, winning the most prestigious contracts at highly competitive bids across the industry, and delivering unequivocal success in the most rigorous “due diligence” processes. This is partly the result of being fully compliant with top international standards and approved for our practices and procedures by leading certification bodies.

ISO STANDARDS

WE ACKNOWLEDGE THE IMPORTANCE OF PRESERVING THE SECURITY OF OUR CLIENTS’ STAFF AND PROPERTY AND APPLIES THE HIGHEST POSSIBLE STANDARDS AND BEST INDUSTRY PRACTICES

Diaplous array of ISO accreditations, audited biannually by LRQA, aim in maintaining our high service levels towards our clients’ needs while keeping a benchmark across all our operations.

ISO 28000: 2007 & ISO 28007-1: 2015 (SECURITY MANAGEMENT AND MARITIME SECURITY)

ISO 28000 security management system was created to reduce risk of terrorism, piracy and fraud for organisations who operate in many supply chains. Diaplous was the first Greek Company certified with ISO 28007 in 2013 allowing us to maintain control over implications of using PCASP and dealing with any legal issues, safety concerns for seafarers and varying national regulations.

ISO 9001:2015 (QUALITY MANAGEMENT)

ISO 9001:2015 specifies requirements for a quality management system when an organization:
Aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

OHSAS 18001: 2007 (OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT)

Occupational Health and Safety Management Certification is an international standard which provides a framework to identify, control and decrease the risks associated with health and safety within the workplace. Implementing the standard will send a clear signal to your stakeholders that you view employee’s health and safety as a priority within your organization.

ISO 14001: 2015 (ENVIRONMENTAL MANAGEMENT)

ISO 14001:2015 specifies the requirements for an environmental management system that an organization can use to enhance its environmental performance. ISO 14001:2015 is intended for use by an organization seeking to manage its environmental responsibilities in a systematic manner that contributes to the environmental pillar of sustainability.

ISO 27001 (INFORMATION SECURITY)

ISO/IEC 27001:2013 specifies the requirements for establishing, implementing, maintaining and continually improving an information security management system within the context of the organization. It also includes requirements for the assessment and treatment of information security risks tailored to the needs of the organization.

ISO 37001 (ANTI-BRIBERY)

ISO 37001:2016 specifies requirements and provides guidance for establishing, implementing, maintaining, reviewing and improving an anti-bribery management system.

GUARD TRAINING AND REQUIREMENTS

Diaplous prioritizes in deploying its own trained-in-house and fully vetted guards and firearms where possible. Diaplous guards are trained at our training centers in Greece and Sri Lanka, ensuring they have received proper Induction training specifically developed to deliver Maritime Security Standard ISO 28007, delivered by Diaplous certified Instructors.
Diaplous has been accredited by Internationally Certified Center, Highfield Awarding Body for Compliance, to carry out Firearms Competency Training for our guards. Diaplous has certified instructors who are in place to deliver FCC. Diaplous has been accredited by Internationally Certified Center, Highfield Awarding Body for Compliance, to carry out Senior Team Leader training, an advanced course specifically designed for Maritime Security purposes. Diaplous has certified instructors who are in place to deliver STL Training. When needs or requirements call for different course of action, we make sure we deploy specific teams trained to meet those requirements.

PCASP requirements

• Over 21 years old
• Operational knowledge of English
• Fulfilled their military service-honourable discharge
• STCW
• Seaman’s book
• Passport
• Drugs & Alcohol tests (biannual renewal)
• Mental Certificate (annual renewal)
• Yellow Fever Vaccination
• Clean criminal record (biannual renewal)

Greek European and Asian PCASP Highlights

• Our experienced guards have more than 20 years in the military and special forces
• Have achieved high ranks in the military and held positions with important duties
• Have participated in NATO peacekeeping operations in areas like Afghanistan and Kosovo
• Have received extensive training and acted as trainers
• Have participated in multiple operations of vessels chartered by Oil majors
• Have First Person on Scene training
• Have Maritime security operator training from City & Guilds Accreditation Body
• Have Maritime Firearms Competency Course training from Highfield International or other Accredited Body
• On average, have spent 300+ days onboard
• Have more than 20 years in the Indian Military & the Border Security Force
• Have more than 10 years in the Sri Lanka Army & Navy
• Participated in peacekeeping missions in Southeast Asia
• On average, have spent 300+ onboard

Team Leader Criteria skills:

• Organizational skills
• Communication Skills
• Problem-solving skills
• Managerial skills
• Assignment of responsibilities and authorities

  Qualifications:

• Military Background
• Firearms, Team Leader’s, Medical training
• At least 5 transits as team member with 3 years military background or 15 transits as team member in any other case
• Good knowledge of English language
• Familiar with STCW/ISPS code/BMP5

SECURITY ESCORT VESSELS

In some parts of West Africa, most particularly Nigeria, it is only possible to use Local Naval Armed Guards to provide armed security from Nigerian-navy-approved Security Escort Vessels (SEVs).
Diaplous Management decided to purchase SEVs intended to patrol all client’s vessels while transiting the infested water through West Africa region. In that way, Diaplous maintains better control over the SEV ensuring availability and compliance with our Client’s requirements, through Diaplous Ship Management Nigeria.
This approach ensures effective command and control of each operation, ensuring the smoothest possible delivery of our SEV service.

FIREARMS AND EQUIPMENT

OUR TEAMS ARE SUPPORTED IN THEIR WORK BY HIGH QUALITY EQUIPMENT AND FIREARMS, MAKING SURE THEY HAVE ALL THE TOOLS THEY NEED TO PROVIDE THE BEST POSSIBLE SERVICE

Our Diaplous guards use only semi-automatic rifles compatible with the Maritime Security Industry
All of our weapons are licensed either by the Government. We hold individual approvals from each of the countries which we operate for the legal movement of weapons.
The teams are deployed with their own firearms and equipment and operate to their nation’s own Rules of Engagement.

In addition to relevant weapons, every armed team of Diaplous is always equipped with:

  • Full body armor with ceramic plates
  • Helmets

Additionally, upon client’s request the team can be supplied with:

  • Night vision goggles
  • VHF radios
  • Binoculars
  • SAT telephone
  • Medical kit

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FLAG STATES

WE WORK HARD TO MAINTAIN STRONG RELATIONSHIPS WITH A LARGE NUMBER OF FLAG STATES

Primarily to support our global client base by making sure we know how to meet each flag’s requirements, but also to support the flag states themselves by providing advice as those requirements evolve.
We maintain a matrix of compliance requirements for each flag state on the use of armed security teams. The flag states we currently work with are:

Panama, Cyprus, Greece, Liberia, Bahamas, Vanuatu, Luxembourg, Marshall Islands, Malta, Hong Kong, Norway, Singapore, St Vincent and Grenadines, Spain, Isle of Man, China, India, Philippines, Gibraltar, Antigua and Barbuda, Belize, Bermuda, Cayman Islands, Curacao, Libya, Malaysia, Portugal, Switzerland, Barbados, United Arab Emirates and Vietnam.

DIAPLOUS IS STRONGLY COMMITTED IN ACHIEVING AN EXCELLENT INSURANCE PERFORMANCE

Diaplous Insurance policies are placed with A rated underwriters at LLOYDS, maintaining continuity and long lasting relationship since the establishment of the company.
The cover afforded by these policies is, at the order of Diaplous, more extensive than the minimum Guardcon requirements. Diaplous policies are approved by all P&I clubs belonging to the International group of P&I associations.

HEALTH, SAFETY & ENVIRONMENTAL

DIAPLOUS STRONG HS&E CULTURE

DIAPLOUS IS COMMITTED TO PROTECT HEALTH, SAFETY AND WELFARE OF THE EMPLOYEES, OTHER INTERESTED PARTIES AND THE ENVIRONMENT.

It is the Company’s Policy to continuously promote a Safe & Healthy operating environment. Top Management continually demonstrates its commitment for the implementation of the Health & Safety policy, by establishing procedures for implementation and continual improvement of the Company’s policies and also by communicating them to all personnel.
Company is committed to a Safe & Healthy working environment for all employees. Safety is not something that is separate from our business; it’s very important to everything we do. We will not and cannot compromise on it. We believe every incident is preventable and this policy is designed to support the achievement of our goal of minimum incidents.

INTELLIGENCE

WE PRODUCE REGULAR
MARITIME SECURITY INSIGHTS

DIAPLOUS CODES

CODE OF CONDUCT

CODE OF ETHICS

WHISTLEBLOWING POLICY

DRUGS & ALCOHOL POLICY

MEDIA & INTERNET COMMUNICATION POLICY

QUALITY POLICY

ENVIRONMENTAL POLICY

ANTI-MONEY LAUNDERING – ANTITRUST – CONFLICT OF INTEREST -TRADE COMPLIANCE

EQUAL OPPORTUNITY – ANTI-DISCRIMINATION POLICY

HEALTH & SAFETY POLICY

SECURITY POLICY

ANTI-BRIBERY AND CORRUPTION POLICY

HUMAN TRAFFICKING POLICY